SLP Online Service Discussion For users of our hosted service to get current information about our service offering or ask questions regarding usage of the portal.
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ServiceAdmin - (7/24/2017 3:56:58 PM)
RE:Reporting options?

Hi Margaret,

We do not at present provide a report on the balance of licenses available on your account.  We will certainly pass this requirement to Product Management for inclusion in a new account dashboard.

Our standard reports do not include customer details as most of users of the Software Potential service today do not hold customer data in the Software Potential service, prefererring to hold such data in an authorative third party sytem such as a CRM etc.

We can provide a basic customer report that lists licenses by customers.  You could then use that report to synch customer data with data from other reports. We will respond to you directly on this by email shortly.

Finally, please be aware this site will be shutdown shortly at the end of July. It has been replaced by a new support site at Support.Softwarepotential.com.  We've decided to discontinue support forums in the new site in favour of more direct email and online support channels.  You can submit a support request either directly in the new support site or alterenatively via email to support@softewarepotential.com.  

Regards

John

 

 

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