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david.roberts - 6/5/2017 3:22:28 PM
NuGet inaccessible

Until recently, we had automated builds by pointing Nuget at the URLs published here

Now, however, we are receiving 403s for listing or obtaining any packages whatsoever

  • The source URL is correct (casing)
  • The user credentials are valid (they work against

We have also tested attempting to retrieve packages from a third-party system to rule out authentication caching / client issues (i.e. we tried using a hosted Artifactory instance to connect to the NuGet repository) - and still we receive the same 403 issue

Is the NuGet package service still running/still active, and if so would it be possible to provide us with some diagnostic detail on why our authentication is failing?

(login user is

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david.roberts - 6/5/2017 3:35:19 PM
RE:NuGet inaccessible

 You can actually close this:

We did not realise the 'Developer' flag had been added to the portal UI for user administration 

After creating and configuring a user which access as a developer, our problem is resolved

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SPSupport - 6/6/2017 11:39:52 AM
RE:NuGet inaccessible

 Hi David,

We are happy to hear you got your issue resolved.

Just to be aware, this forum will be officially retired soon. We have a new support site at

It does not currently have any forum capability as that feature is under review but you can contact us via Submit Request or directly on support [at]

Software Potential Support Team


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